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eBook

Understanding Chargebacks and How to Avoid Them

 


The chargeback rate is an important indicator of the health of your business, as chargebacks are closely related to business practices, support policies and customer focus in general.

You have to keep chargebacks at the lowest possible level, otherwise you lose money and become subject to chargeback monitoring programs. Plus, a high chargeback rate negatively impacts the reputation of your company.

This eBook will guide you through the chargeback process, helping you understand chargebacks, why they occur and how to minimize them.

You will learn:

  • Chargebacks best practices
  • What is an acceptable chargeback rate?
  • How to address chargeback reasons
  • Strategies to lower your chargeback rate
  • Why monitoring chargebacks is essential for your business

About 2Checkout (now Verifone)

Verifone is the payments architect shaping ecosystems for online and in-person commerce experiences, including everything businesses need - from secure payment devices to eCommerce tools, acquiring services, advanced business insights, and much more. As a global FinTech leader, Verifone powers omni-commerce growth for companies in over 165 countries and is trusted by the world's best-known brands, small businesses and major financial institutions. The Verifone platform is built on a four-decade history of innovation and uncompromised security, annually managing more than 12B transactions worth over $500B on physical and digital channels.

Verifone's 2Checkout platform is an all-in-one monetization solution helping clients drive global sales growth across online channels. Its digital services, including global payments, subscription billing, merchandising, taxes, compliance and risk, help clients stay focused on innovating their products while delivering exceptional customer experiences.

Get more information at 2Checkout.com

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